Privacy Policy
By using the SAM website or placing an order through it, you are transmitting personal data to SAM . For SAM , the privacy and protection of your personal data is very important. In fact, SAM expresses its firm commitment to comply with the legislation in force at any given time and this privacy policy.
Each time you use this website you will be subject to the application of the Privacy Policy and the cookies policy in force at any given time, so we suggest that you read these Policies carefully to check whether you agree with their terms.
SAM 's website may contain links to websites and services of other companies, which have their own privacy policies, and/or services provided by third parties installed on your device may allow access to information contained therein. We recommend that you read the privacy policies of such third parties carefully. SAM is not responsible for the practices or content of the privacy policies of such third parties.
SAM reserves the right to modify the Privacy Policy in accordance with new legislative and/or regulatory requirements, for security reasons or for the purpose of adapting said policy to the instructions of the supervisory authorities regarding data protection.
Whenever a change is made to the Privacy Policy, the user will be informed of the changes via the website or, if appropriate, via a communication, and will be asked to renew consent to the text of the Privacy Policy. SAM will not supply goods/provide services to you until the user accepts the changes to the Privacy Policy.
Who is responsible for processing your data?
The person responsible for processing personal data is the company called SAMEIRO OLIVEIRA UNIPESSOAL LDA., with registered office at Rua Doutor Carlos Lloyd 36 and taxpayer number 516 120 344.
The user may contact the Data Protection Officer at the following email address: contact.samvestuario@gmail.com
What data do we collect from our customers, how do we use it and on what grounds?
SAM collects different types of personal data for different purposes, as explained below. In any case, we emphasize that we do not intentionally collect personal information from minors under the age of 18. If we detect that we have unintentionally collected personal information from minors under the age of 18, we will take the necessary measures to delete the information as quickly as possible, unless we are required by applicable law to retain it. The data collected by SAM are: Name, Email address; Address (delivery and billing); Telephone number; Date of birth; Tax Identification Number.
The purposes of processing personal data are as follows:
Provision of products and services: SAM may use your personal data when necessary to perform the contract concluded between you and SAM , as well as to identify you. We may also use your Personal Data to prevent and investigate possible misuse of your Personal Data.
Development of products and services: SAM may use your personal data to develop its products and services. However, we will predominantly use aggregated data and statistical information for this purpose. SAM keeps track of the pages our customers visit within the website to determine which services/products are most requested.
Communication: SAM may use your personal data to communicate with you, in particular, to send you news related to our products or services, or to provide you with assistance in aspects related to customer support, in particular to respond to and process user requests through customer service channels, as well as to monitor the quality of our service.
Marketing: SAM may use your personal data, including purchasing and browsing behavior, for opinion research and marketing purposes, namely to inform you about our campaigns, promotions, new products and services, birthday offers and newsletters (if you authorize subscription), which we will do by sending electronic mail messages (“email”), through social networks or other equivalent form of electronic communication or for research purposes, namely market research.
If you consider that said processing may generate some type of emotional repercussion, you can exercise the right of access and/or opposition, as well as voluntarily exclude yourself without the need for justification.
We inform you that you can limit this purpose by exercising your right to object by writing an email to contact.samvestuario@gmail.com
For SAM, valuing the human side of its customer relationship is fundamental. Although SAM uses your data to create profiles, such data processing is only used for the marketing purposes mentioned above, and therefore SAM will not make automated decisions under any circumstances, including through the definition of profiles.
Improvement of the service provided to the user: User purchasing and browsing behavior data related to their purchases in physical or online stores, tastes and preferences may be used for analysis purposes, creation of user profiles, market studies, quality surveys and improvement of our interaction with the customer.